| dc.date |
2005-08-10T22:44:31Z |
|
| dc.date |
2005-08-10T22:44:31Z |
|
| dc.date |
2003-04 |
|
| dc.date.accessioned |
2013-10-16T07:26:26Z |
|
| dc.date.available |
2013-10-16T07:26:26Z |
|
| dc.date.issued |
2013-10-16 |
|
| dc.identifier |
Oregon Library Association, Annual Conference, Eugene Oregon |
|
| dc.identifier |
http://hdl.handle.net/1957/256 |
|
| dc.identifier.uri |
http://koha.mediu.edu.my:8181/xmlui/handle/1957/256 |
|
| dc.description |
Cultural background influences information-seeking behaviors and verbal and non-verbal communication styles in reference encounters and in our interactions with library staff. Recognizing these differences will help us create an inclusive work environment and provide high-quality reference service to our communities. In this session, we will use exercises and small group discussion to explore cultural patterns to gain a deeper understanding of ourselves. The presenters will also share tips, highlights, challenges, and resources gathered during their efforts to develop training for staff at the OSU Libraries. |
|
| dc.language |
en_US |
|
| dc.publisher |
Presentation |
|
| dc.subject |
Diversity |
|
| dc.subject |
Culture |
|
| dc.subject |
Libraries |
|
| dc.subject |
Reference services |
|
| dc.title |
Cross-cultural awareness for the reference desk |
|
| dc.type |
Learning Object |
|
| dc.type |
Presentation |
|