The untapped potential of IT chargeback

Ross, Jeanne W.; Vitale, Michael R.; Beath, Cynthia Mathis, 1944-; Sloan School of Management. Center for Information Systems Research.

Date: 2013-06-05

Jeanne W. Ross, Michael R. Vitale, Cynthia M. Beath.

Cover title. "May 1997."

Includes bibliographical references (p. 24-25).

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