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United Parcel Services: Delivering Packages and E-Commerce Solutions

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dc.creator Ross, Jeanne
dc.date 2002-08-12T15:58:49Z
dc.date 2002-08-12T15:58:49Z
dc.date 2002-08-12T15:59:00Z
dc.date.accessioned 2013-05-31T18:34:04Z
dc.date.available 2013-05-31T18:34:04Z
dc.date.issued 2013-06-01
dc.identifier http://hdl.handle.net/1721.1/1572
dc.identifier.uri http://koha.mediu.edu.my:8181/jspui/handle/1721
dc.description This case study describes how UPS has successfully migrated from a bricks-andmortar environment to a clicks-and- mortar environment. It focuses on the development of an IT capability that positioned UPS to aggressively pursue e-business opportunities. It then describes the firm?s wide ranging e-business initiatives, which include providing UPS functionality in vendor software packages, providing downloadable functionality on its website, and creating and e-Ventures group to seek out new business opportunities. The case addresses the challenge of moving quickly to provide e-business solutions while leveraging UPS? robust infrastructure.
dc.format 161625 bytes
dc.format application/pdf
dc.language en_US
dc.relation Center for Information Systems Research;318
dc.relation MIT Sloan School of Management Working Paper;4356-01
dc.subject IT infrastructure
dc.subject e-business strategy
dc.subject IT-business relationships
dc.title United Parcel Services: Delivering Packages and E-Commerce Solutions


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