| dc.creator |
Ross, Jeanne |
|
| dc.date |
2002-08-12T15:58:49Z |
|
| dc.date |
2002-08-12T15:58:49Z |
|
| dc.date |
2002-08-12T15:59:00Z |
|
| dc.date.accessioned |
2013-05-31T18:34:04Z |
|
| dc.date.available |
2013-05-31T18:34:04Z |
|
| dc.date.issued |
2013-06-01 |
|
| dc.identifier |
http://hdl.handle.net/1721.1/1572 |
|
| dc.identifier.uri |
http://koha.mediu.edu.my:8181/jspui/handle/1721 |
|
| dc.description |
This case study describes how UPS has successfully migrated from a bricks-andmortar
environment to a clicks-and- mortar environment. It focuses on the development of an IT
capability that positioned UPS to aggressively pursue e-business opportunities. It then describes
the firm?s wide ranging e-business initiatives, which include providing UPS functionality in
vendor software packages, providing downloadable functionality on its website, and creating and
e-Ventures group to seek out new business opportunities. The case addresses the challenge of
moving quickly to provide e-business solutions while leveraging UPS? robust infrastructure. |
|
| dc.format |
161625 bytes |
|
| dc.format |
application/pdf |
|
| dc.language |
en_US |
|
| dc.relation |
Center for Information Systems Research;318 |
|
| dc.relation |
MIT Sloan School of Management Working Paper;4356-01 |
|
| dc.subject |
IT infrastructure |
|
| dc.subject |
e-business strategy |
|
| dc.subject |
IT-business relationships |
|
| dc.title |
United Parcel Services: Delivering Packages and E-Commerce Solutions |
|