Luis Felipe González Castro, MD; Ivonne Andrea Moreno Martínez, MD; Mery García Mancipe, Enf; Maribel Vélez Ferreira, Enf
Description:
En el ejercicio médico hay un sin número de relaciones. La relación entre el servicio de enfermería y el médico es tal vez la más constante y funcional. Estos actores se comunican por un método de presentación variable donde se incluye al paciente de acuerdo a las circunstancias. Por allí es donde se transmite el llamado de dolor, los sentimientos, una duda, una queja, una novedad, un diagnóstico, una orden; en fin, una verdadera forma de hacer medicina. En gran medida los resultados obtenidos por el personal de salud obedecen a labuena comunicación y a la pronta respuesta ante cierto problema. La relación médico-enfermería es quizás la columna vertebral de una buena atención en salud. Esta relación profesional no da cabida a torpezas; la hostilidad, el mal trabajo en equipo, los temores, la exagerada distancia, las ocultaciones, la mentira, las malas relacionespersonales, la desconfianza, el estrés, entre otros, son el gran enemigo de un elemental individuo, el paciente. Analizar que tan buena relación tenemos en este canal nos permite entender mejor el posible porqué de nuestros resultados. ______________________________________________________________________Several relationship styles emerge from the medical care context in hospital-based settings, with special regard to the care partnership between physicians and nurses. Nurses and doctors as health providers communicate among themselves by engaging in a process of self-disclosure mediated by the information related to their patients' conditions. Both address patients' needs, feelings, and illness-related concerns such as fears, preventions, requests, and coping skills. Also, they discuss their own doubts as well as outcomes and other resources needed to be assessed during the interventionprocess. Significant evidence has been found from health providers' perspective, demonstrating that open communication, as well as timing and active coping strategies, are crucial to the problem-solving process in hospital-based settings.There is the physicians-nurse relationship which is the core concept for a good medical care service. Professional health practice could be debilitated if it is guided by fears, hostility, high-distance communication, lies, non authentic and non empathetic interpersonal relationships, mistrust, and other stress factors that could impact the quality of the service. In conclusion, analyzing the quality of these relationships willfacilitate a better understanding for good medical practices byevaluating results and building a care partnership characterized by effective communication competences.