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Please use this identifier to cite or link to this item: http://dspace.mediu.edu.my:8181/xmlui/handle/1957/436
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dc.date2005-09-07T21:51:01Z-
dc.date2005-09-07T21:51:01Z-
dc.date2003-
dc.date.accessioned2013-10-16T07:27:12Z-
dc.date.available2013-10-16T07:27:12Z-
dc.date.issued2013-10-16-
dc.identifierMcMillen, Paula S. and Loretta Rielly. (2003). It Takes a Village to Manage the 21st Century Reference Department. Reference Librarian, no. 81, 71-88-
dc.identifierhttp://hdl.handle.net/1957/436-
dc.identifier.urihttp://koha.mediu.edu.my:8181/xmlui/handle/1957/436-
dc.descriptionThis is the pre-print of an article published in a special issue of Reference Librarian.-
dc.descriptionReference services at Oregon State University’s Valley Library have undergone several reoganizations in response to institutional changes, shifting service needs and patron demands. Part of this history includes training for and functioning in team-based management. We have now evolved to a management model which utilizes workgroups and an advisory and coordinating council to assist in running the department. We find this model provides flexibility, sharing of the workload and professional development opportunities, all of which are essential in today’s tumultuous reference environment. We will describe the functioning, potential hazards and multiple advantages of this model.-
dc.languageen_US-
dc.publisherHaworth-
dc.subjectReference services-
dc.subjectteam management-
dc.subjectParticipatory management-
dc.subjectProfessional development-
dc.titleIt takes a village to manage the 21st century reference department.-
dc.typePreprint-
Appears in Collections:ScholarsArchive@OSU

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