Please use this identifier to cite or link to this item: http://dspace.mediu.edu.my:8181/xmlui/handle/1957/256
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dc.date2005-08-10T22:44:31Z-
dc.date2005-08-10T22:44:31Z-
dc.date2003-04-
dc.date.accessioned2013-10-16T07:26:26Z-
dc.date.available2013-10-16T07:26:26Z-
dc.date.issued2013-10-16-
dc.identifierOregon Library Association, Annual Conference, Eugene Oregon-
dc.identifierhttp://hdl.handle.net/1957/256-
dc.identifier.urihttp://koha.mediu.edu.my:8181/xmlui/handle/1957/256-
dc.descriptionCultural background influences information-seeking behaviors and verbal and non-verbal communication styles in reference encounters and in our interactions with library staff. Recognizing these differences will help us create an inclusive work environment and provide high-quality reference service to our communities. In this session, we will use exercises and small group discussion to explore cultural patterns to gain a deeper understanding of ourselves. The presenters will also share tips, highlights, challenges, and resources gathered during their efforts to develop training for staff at the OSU Libraries.-
dc.languageen_US-
dc.publisherPresentation-
dc.subjectDiversity-
dc.subjectCulture-
dc.subjectLibraries-
dc.subjectReference services-
dc.titleCross-cultural awareness for the reference desk-
dc.typeLearning Object-
dc.typePresentation-
Appears in Collections:ScholarsArchive@OSU

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