Please use this identifier to cite or link to this item: http://dspace.mediu.edu.my:8181/xmlui/handle/1721.1/4041
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dc.creatorLoh, Han Tong-
dc.creatorKoh, Wee Leong-
dc.creatorMenon, Rakesh-
dc.creatorLeong, Christopher K.-
dc.date2003-12-23T15:26:47Z-
dc.date2003-12-23T15:26:47Z-
dc.date2002-01-
dc.date.accessioned2013-10-09T02:33:57Z-
dc.date.available2013-10-09T02:33:57Z-
dc.date.issued2013-10-09-
dc.identifierhttp://hdl.handle.net/1721.1/4041-
dc.identifier.urihttp://koha.mediu.edu.my:8181/xmlui/handle/1721-
dc.descriptionIn many manufacturing companies, large databases containing data on failures and repairs of products are maintained. This paper reports on a case where information from such a database is extracted. Such information extracted could be useful for identifying opportunities for reliability improvements in the products. The database was obtained from a manufacturer of inkjet printers and contains both fixed-format and free-form text fields. At present, techniques developed in data mining and information retrieval are mainly designed to handle either fixed-format or free-form text fields, but not a combination of both. The approach taken in this paper is to first transform the free-form text fields into a number of fixed-format fields through analysis of the frequency of key words. Association analysis was then carried out on the resulting fixed-format fields. Results obtained from the analysis produced a number of associations that could contribute to improving product reliability.-
dc.descriptionSingapore-MIT Alliance (SMA)-
dc.format32149 bytes-
dc.formatapplication/pdf-
dc.languageen_US-
dc.relationInnovation in Manufacturing Systems and Technology (IMST);-
dc.subjectfailures-
dc.subjectreliability improvements-
dc.subjectdata mining-
dc.subjectservice center records-
dc.titleA Study of Service Center Records Using Data Mining-
dc.typeArticle-
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