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http://dspace.mediu.edu.my:8181/xmlui/handle/1721.1/2506| Title: | Unanticipated side effects of a successful quality programs : exploring a paradox of organizational improvement |
| Authors: | Kofman, Fred. Repenning, Nelson. Sterman, John. |
| Keywords: | HD28 .M414 no.3667-, 94 |
| Issue Date: | 5-Jun-2013 |
| Publisher: | Alfred P. Sloan School of Management, Massachusetts Institute of Technology |
| Description: | Fred Kofman, Nelson Repenning, John D. Sterman. Includes bibliographical references (p. 34-37). Supported by the Organizational Learning Center, MIT Sloan School of Management. |
| URI: | http://koha.mediu.edu.my:8181/xmlui/handle/1721 |
| Other Identifiers: | WP # 3667-94-MSA http://hdl.handle.net/1721.1/2506 |
| Appears in Collections: | MIT Items |
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