Please use this identifier to cite or link to this item: http://dspace.mediu.edu.my:8181/xmlui/handle/1721.1/1572
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dc.creatorRoss, Jeanne-
dc.date2002-08-12T15:58:49Z-
dc.date2002-08-12T15:58:49Z-
dc.date2002-08-12T15:59:00Z-
dc.date.accessioned2013-05-31T18:34:04Z-
dc.date.available2013-05-31T18:34:04Z-
dc.date.issued2013-06-01-
dc.identifierhttp://hdl.handle.net/1721.1/1572-
dc.identifier.urihttp://koha.mediu.edu.my:8181/jspui/handle/1721-
dc.descriptionThis case study describes how UPS has successfully migrated from a bricks-andmortar environment to a clicks-and- mortar environment. It focuses on the development of an IT capability that positioned UPS to aggressively pursue e-business opportunities. It then describes the firm?s wide ranging e-business initiatives, which include providing UPS functionality in vendor software packages, providing downloadable functionality on its website, and creating and e-Ventures group to seek out new business opportunities. The case addresses the challenge of moving quickly to provide e-business solutions while leveraging UPS? robust infrastructure.-
dc.format161625 bytes-
dc.formatapplication/pdf-
dc.languageen_US-
dc.relationCenter for Information Systems Research;318-
dc.relationMIT Sloan School of Management Working Paper;4356-01-
dc.subjectIT infrastructure-
dc.subjecte-business strategy-
dc.subjectIT-business relationships-
dc.titleUnited Parcel Services: Delivering Packages and E-Commerce Solutions-
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