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dc.creatorBrandts, Jordi-
dc.creatorCooper, David J.-
dc.date2007-10-31T12:14:39Z-
dc.date2007-10-31T12:14:39Z-
dc.date2005-02-18-
dc.date.accessioned2017-01-31T00:57:49Z-
dc.date.available2017-01-31T00:57:49Z-
dc.identifierhttp://hdl.handle.net/10261/1761-
dc.identifier.urihttp://dspace.mediu.edu.my:8181/xmlui/handle/10261/1761-
dc.descriptionWe study manager-employee interactions in experiments set in a corporate environment where payoffs depend on employees coordinating at high effort levels; the underlying game being played repeatedly by employees is a weak-link game. In the absence of managerial intervention subjects invariably slip into coordination failure. To overcome a history of coordination failure, managers have two instruments at their disposal, increasing employees' financial incentives to coordinate and communication with employees. We find that communication is a more effective tool than incentive changes for leading organizations out of performance traps. Examining the content of managers' communication, the most effective messages specifically request a high effort, point out the mutual benefits of high effort, and imply that employees are being paid well.-
dc.descriptionThe authors thank the NSF (SES-0214310), the Spanish Ministerio de Educación y Cultura (SEC2002-01352), the BBVA Foundation, and the Barcelona Economics Program of CREA for financial help.-
dc.languageeng-
dc.relationUFAE and IAE Working Papers-
dc.relation643.05-
dc.rightsopenAccess-
dc.subjectChange-
dc.subjectIncentives-
dc.subjectCoordination-
dc.subjectCommunication-
dc.subjectExperiments-
dc.subjectOrganizations-
dc.titleIt's What You Say Not What You Pay-
dc.typeDocumento de trabajo-
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